Returns & Exchanges
James Perse offers returns on full-priced, unwashed, and unworn merchandise within 30 days of the original purchase date. We strive to ensure your refined essentials meet the highest standards of quality and comfort.
Initiate Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Package
Securely pack your items in their original packaging, ensuring all designer tags remain attached to the garments.
Attach Label
Print the prepaid shipping label provided via the portal and affix it to the outside of your package, removing any previous shipping stickers.
Ship & Refund
Drop off your package at the designated carrier location; once received and inspected at our warehouse, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing